Agenda 2024

Connecting the Dots: Seamless User Experiences in the Age of Connectivity

Jana Breitkopf  (Managing Director, Mercedes Pay USA)

Stephen Bell  (Chief Analyst – Connectivity, Wards Intelligence, Informa Tech Automotive Group)

Florian Raschbichler  (Director of Customer Services, HiveMQ)

Yakov Berenshteyn  (Director of Automotive & Charging Partnerships, WeaveGrid)

Scott Nash  (Senior Director Automotive / OEM and Autonomous Vehicles, Verizon Business)

Neeraj Saini  (Sr. Manager Connected Car Services, Nissan Goup of the Americas)

Location: Ruby

Date: Wednesday, June 5

Time: 2:00 pm - 2:45 pm

Free Show Floor: Day 1 - The Connected Consumer

Theme: User Experience

Pass Type : Champion - All Access Pass, VIP All Access Pass, Automaker & Tier 1 Pass, Govt., Academic, Media Pass, Start Up Pass, Single Day Pass - 5 June

Session Type: Panel Discussion

Vault Recording: TBD

  • What are the critical elements of a seamless direct-to-consumer experience in connected vehicles?
  • How can automakers ensure that connectivity features enhance rather than detract from driving safety?
  • Can OTA updates enhance convenience and efficiency for consumers in routine vehicle activities, such as charging and refueling?
  • How can automakers develop a nuanced understanding of essential user data for crafting a seamless user experience, while concurrently avoiding the pitfalls of vast data lakes, ensuring mutual benefits for both them and users?
  • Is the industry prepared for the inevitable data crackdown that will come at some point and what should the industry be doing before we get to this point in the road?

UX / Personalization
Connectivity
Electrification
Data
IoT
Regulation / Government Policy
Strategy



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